RETURNS + EXCHANGES
Our Return policy lasts 30 days after your package is delivered.
If 30 days have gone by since your package was delivered, we will not offer a refund or an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received. It must also be in the original packaging.
Please see conditions listed below:
- Please send us an email (firstname.lastname@example.org) with name, order number and a short description of why it will be returned (this will help us to improve our customer service upfront).
- You will receive an email with detailed info on how to ship/return the product. It is very important to follow the instructions in order to get the full refund.
- The product must be returned unused and in perfect condition in the original packaging.
- The return shipping cost is covered by you and will not be refunded unless a new product is chosen/or unless the return is due to an accepted complaint.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.